The Digital Governance Scorecard is a citizen-driven initiative to measure and improve e-governance services in the Philippines.
This platform empowers Filipino citizens to rate their experiences with Local Government Units (LGUs) and National Government Agencies (NGAs) based on internationally recognized digital governance standards.
Clear commitment and vision from government leadership to drive digital transformation and prioritize e-governance initiatives.
Comprehensive laws, policies, and regulations that enable digital governance while protecting citizen rights and data privacy.
Reliable and accessible digital infrastructure including internet connectivity, hardware, and software systems that support online services.
Availability of online government services that allow citizens to complete transactions efficiently without physical visits.
Effective management of government data including interoperability, data sharing, and elimination of redundant data collection.
Strong security measures to protect government systems and citizen data from cyber threats and unauthorized access.
Ensuring digital services are accessible to all citizens regardless of technical skills, disabilities, or socioeconomic status.
Open access to government information and mechanisms for citizen engagement in decision-making processes.
| Rating | Description | Meaning |
|---|---|---|
| 0 | No Information | No available information or unable to assess |
| 1 | Very Poor | Service is severely lacking or non-functional |
| 2 | Poor | Service exists but has significant problems |
| 3 | Good | Service is functional and meets basic needs |
| 4 | Excellent | Service is exceptional and exceeds expectations |
We take your privacy seriously. The following technical information is collected for analytical and validation purposes only:
No personally identifiable information is collected. Your feedback is anonymous and will be used solely for improving e-governance services in the Philippines.
This scorecard is part of a research initiative to measure and improve digital governance in the Philippines. For questions, suggestions, or collaboration opportunities, please reach out through the contact information on the main website.
Researcher: Master's in Public Administration (E-Governance specialization)
Location: Working in Saudi Arabia as an Overseas Filipino Worker